FAQ


What are these products for?

The products available on our website are experimental chemicals that are used for scientific research purposes ONLY, in laboratories equipped according to the latest standards imposed by the International Union of Pure and Applied Chemistry! Research should be conducted by certified chemist with a proper license! THE CHEMICALS OFFERED BY OUR COMPANY ARE STRICTLY NOT FOR HUMAN CONSUMPTION & SHOULDN’T BE USED FOR VETERINARY PURPOSES! This class of chemicals has undergone virtually no human or animal toxicity studies and there is little to no data on possible long or short term problems.

Is it legal?

The products we sell are unregulated in the most countries we ship to. We try to follow up all of the up-dates, although we can’t guarantee the legality of all the products in your country. We wouldn’t recommend placing any orders unless you are 100% sure about its legal status in the destination country.

Do you ship to my country?

We do not ship to UK and USA.

Where do you ship from?

All packages are shipped from EU territory.

Will I get a tracking number with my order?

Yes, all orders are supplied with a tracking numbers.

Has my order been shipped yet?

All orders will receive email updates in all stages of the order process we have a four stage process as listed below:

1. Pending – Your order has been Received and is now awaiting to be processed.

2. Payment Received- The funds have now been received.

3. Awaiting Shipment – Your order has now been prepared and is waiting to be dispatched.

4. Complete – Your order has now been shipped and will be trackable.

If you have not yet received any emails then please check your junk mailbox as some emails can be directed there. You may also log into your account and see the status of your order at any time.

How can I pay for my order?

We only accept Bitcoin payments. For more information please read PAYMENT DETAILS.

How long will my order take to arrive?

In Europe average shipping time is 3-7 business days and the rest of the world is 7-14 business days.

Do you offer Express Shipping?

Yes, we offer express shipping method. In Europe it takes 2-3 days to arrive.

Do you supply free samples?

No, we do not supply free samples.

I ordered the wrong item. Can I return it or have a refund?

No sorry, due to the nature of the business all sales are final. No exceptions.

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